Crafting Unforgettable E-Commerce and Retail Experiences
Transforming the Online Shopping Experience
I specialize in enhancing e-commerce and retail businesses by optimizing user experience, conducting technical health checks, and implementing omnichannel retail strategies. I provide end-to-end solutions, helping clients improve customer satisfaction and increase revenue.
Focus Area: E-Commerce and Retail Optimization
I have extensive experience in conducting technical health checks, UX testing, and design sprints for e-commerce and retail clients. My expertise lies in assessing product strategies, roadmaps, budgets, people planning, processes, and platforms.
Client Benefits
E-commerce and retail solutions provide clients with:
- Increased customer satisfaction through optimized user experience and design
- Enhanced technical infrastructure and product strategies for improved business performance
- Streamlined processes and workflows for increased efficiency and revenue
Project Summary
- E-Com B2B UX Testing: Validated UX/design work for a European B2B e-commerce player
- Technical Health Check for E-Commerce/Retail: Assessed a major European multi-brand e-commerce/retail group’s technical and product strategy
- Technical Health Check for Omnichannel Retail: Conducted a due diligence project for a European client, focusing on technical aspects of the company
- End-to-End Concept Design for Retail: Developed a revolutionary solution for retail stores